Two people at a desk, one wearing a headset answering a call on a laptop

Someone answers. Every time.

Live telephone answering for Colorado Springs businesses, day and night.

Your phone rings and a real person picks it up, takes the message, and gets it to you. No voicemail, no missed caller.

An operator wearing a headset listening to a caller at her desk — Every call reaches a trained operator, not a recording.

A live answering service

Answer Rite Telecommunication handles inbound calls for other businesses. When your line is busy, closed, or you are out on a job, your calls come to us instead of ringing out.

We answer in your business name, listen, write down what the caller needs, and pass the message to you the way you ask for it.

Two operators working side by side at a long desk, both wearing headsets — Calls are answered as they come in, one caller at a time.

Around the clock

An operator smiling while taking a call near a bright window — Early mornings, nights, weekends and holidays are covered.

Our operators work twenty four hours a day. A call at two in the morning is answered the same way as a call at two in the afternoon.

You decide what happens with each call: take a message, reach you right away for the urgent ones, or follow a script you give us.

An operator in glasses concentrating on a call — Messages are taken down carefully and read back.

An operator typing a caller's details at a keyboard — Details are logged while the caller is still on the line.

What we do with a call

A person holding a telephone headset in both hands

Answer in your name. Callers hear your business, not ours.

Take a message. Name, number, reason for the call, and anything else you want asked.

Pass it on. By text, email or a call to you, as soon as it comes in or on the schedule you set.

Flag the urgent ones. We follow your rules for what counts as an emergency and who to reach.

A desk telephone and documents on a wooden office desk — Your calls are forwarded to us. Nothing changes for the person dialing.

A hand pressing keys on a desk telephone — Works with the phone number you already use.

A conference telephone on a desk beside an office chair — Good for offices, clinics and trades that cannot stop to pick up.

Who calls us

A hand lifting the handset of a lit office telephone — A missed call is often a job, a patient or a sale that does not come back.

Contractors on a ladder. A dental office at lunch. A property manager at midnight. A small shop with no front desk.

If missing a call costs you work, an answering service covers the hours and the calls you cannot take yourself.

The people on the line

A man smiling while speaking into a headset microphone — Clear, steady and polite on every call.

An operator adjusting her headset while holding a clipboard — They answer the way you would want your own staff to.

A team of operators wearing headsets working together in an office — A room of operators, so the line is covered even on the busiest days.

Each caller gets full attention.

Two operators working at computers in a bright office — Busy periods are shared across the room.

Three telephone headsets hanging ready on a hook — Ready for the next shift.

An operator listening carefully to a caller — The same careful answer, hour after hour.

An operator in an orange sweater at her desk with a headset — Calls answered the moment they ring through.

An operator wearing a headset helping a caller — Every message checked before it reaches you.

Pikes Peak rising behind the town of Colorado Springs, Colorado

Based in Colorado Springs

We answer from here in Colorado, on the same clock as the businesses we work for.

Red sandstone rock formations at Garden of the Gods near Colorado Springs — Garden of the Gods, Colorado Springs.

A quiet modern office reception area — Think of us as the front desk your business does not have to staff.

An operator taking a call by a window — Friendly, professional, and always on.

Start answering your calls

Call to set up service, or send a note and we will call you back. Tell us your business and the hours you need covered.

(719) 594-6893

Answered byA live operator, around the clock

ServiceTelephone answering and message service

LocationColorado Springs, Colorado